Shipping & Returns

Shipping and handling. We use UPS to ship all of our Insider Guides. Once your order is completed, we'll use reasonable efforts to ship your printed Guide(s) within 2 business days, and the Guides should arrive within the parameters mentioned for the shipping option you chose. If it does not, let us know. We are not responsible for any shipping delays by our carriers. For more on Shipping & Handling policies, please see our Terms of Use.

Return policy. Printed Guides can be returned within 14 days from the date the Guide was purchased. If you wish to return a Guide, please email us at or call us at 215-546-4900 x107. If we authorize the return and receive the Guide back in our possession in the same condition it was provided to you, we will give you a refund (other than shipping and handling changes) to your original payment method. All e-book versions of our Guides are nonreturnable. For more on our Return policy, please see our Terms of Use.